Chargeback Response and Dispute Resolution

A successful credit card settlement statement at the end of the month is always the ideal outcome for any eCommerce business.  However, when the month end merchant statement contains unwarranted disputes and chargebacks, the only options available are to ABSORB THE LOSSES or FIGHT FOR THE REVENUE that the merchant has legally earned.

Chargebacks are illusive and frustrating.  Revenue that your business rightfully earned is now being taken away from you months after the original transaction.  While some chargebacks are due to fraudulent transaction and minor authorization issues, there is a growing trend of increased chargeback activity during times of economic uncertainty.  There are many books detailing “How to get out of debt using chargebacks.” 

The majority of issuing banks initially side with the card users and hold the merchant financially accountable.  PalaDynamics has the skill and expertise to combat these chargebacks for you. 

The front-end processes PalaDynamics has implemented will help reduce the number of credit card chargebacks your business receives.  However, in the event you receive a credit card chargeback or dispute, we have the protocols in place to help you respond to the issuing bank to ensure positive results.

Additional paladyn protection program Services:

Credit Card Processing Best Practices Guidance
Order Management and Risk Analysis
Chargeback Response Training  and Outsourcing

Contact us today.  We’d value the opportunity to discuss minimizing your business' shipping and credit card risks.  PalaDynamics is here to partner with your company. Tell us your concerns.  Together we can stop fraudulent orders and fight costly chargebacks.