Our Services

According to the 2008 Internet Crime Report, nearly $265 million was lost due to credit card fraud and fraudulent chargebacks. These lost dollars are the responsibility of the merchant to absorb.  The details about e-Commerce merchant solutions that are effective in fighting these chargebacks are a closely held secret by the credit card banks.

Credit card best practices are imperative to eCommerce business success.  Not only is your business exposed to the additional risk for online scams and frauds, but issuing banks have identified the risk of online transactions and they put that risk back on the merchant.   

The average eCommerce merchant hosting a site has no idea how much risk he or she is truly accruing until it’s to late to stop the bank from seizing assets due to unwarranted chargebacks.  Does your online business currently have a process in place to protect your organization from these types of harmful transactions?

The Merchant Risk Management Services division of PalaDynamics offers full solutions to protect your eStore from becoming another fraud statistic. 

PalaDyn Protection Program

Credit Card Processing Best Practices Guidance

Prudent credit card processing is the first line of defense when combating fraud and chargebacks.  It is critical to have a credit card best practices process in place for your company to avoid fraud and reduce the risk of chargebacks. 

Order Management and Risk Analysis

Order management and risk analysis is the least known and most complicated component in the fight against chargebacks and fraud.  Proper order management is where most frauds are detected.  If your company doesn’t have an effective order management system in place, you’re also more vulnerable to chargebacks. 

Chargeback Response and Dispute Resolution

Banks and credit card companies are not concerned with what’s best for their merchant clients and as a result it is difficult to win chargebacks.  Partnering with PalaDynamics will help reduce the number of chargebacks you receive and better position your organization to combat this unfair practice with proven techniques.

Chargeback Response Training  and Outsourcing

We have the resources to fight harmful chargebacks on your behalf.  Or if you have an order management staff in place, we will share our industry experience and knowledge to better position your team for a successful outcome. 

PalaDynamics is the only company looking out for the security of your credit card order operations.  We are here to partner with your company. Tell us your concerns.  Together we can stop fraudulent orders and fight costly chargebacks.